NCTracks Login. The NCTracks Web Portal contains information that is private and confidential. Only users of legal age or with parental consent authorized by the North Carolina Medicaid Management Information Systems (NC MMIS) may utilize or access NCTracks Web Portal for approved purposes. Any unauthorized use, inappropriate use, …DHHS has announced the launch of NC Medicaid’s managed care enrollment website, www.ncmedicaidplans.gov, in preparation for the launch of Medicaid Managed Care scheduled on July 1, 2021.Medicaid Managed Care open enrollment will begin March 15, 2021 and will continue through May 14, 2021. The purpose of the enrollment website … Community-Based Doula Programs (up to $1,200 value) Community baby showers with gifts, resources, and education. Up tp $100 in rewards for baby products. Electric breast pump. Phone Program. Smartphone with free monthly unlimited data, minutes, and texts. Youth. $75 Youth sports program at your YMCA. NCTracks Contact Center. Customer Service Agents are available to answer questions at this toll-free number: Phone: 800-688-6696. Calls are recorded to improve customer satisfaction. NCTracks AVRS. The Automated Voice Response System is encouraged to obtain claims status using a touch-tone phone. Phone: 800-723-4337.We can help. Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com) Hours of operation: 7 a.m. to 7 p.m., Monday through Friday and 7 a.m. to 5 p.m. on SaturdayState Government websites value user privacy. To learn more, view our full privacy policy. Secure websites use HTTPS certificates. A lock icon or https:// means you’ve safely connected to the official website. Utility Menu. NCDHHS COVID-19; NC.GOV; AGENCIES; JOBS; Main menu. Assistance.We can help. Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com) Hours of operation: 7 a.m. to 7 p.m., Monday through Friday and 7 a.m. to 5 p.m. on SaturdayTailored Plans to launch July 1, 2024. More information on Tailored Plans. Beneficiaries. What You Need to Know to Use NC Medicaid Managed Care. Providers. NC Medicaid …Nov 15, 2021 · www.medicaid.ncdhhs.gov • NCDHHS is an equal opportunity employer and provider. NOVEMBER 2021 Fact Sheet Standard Plan Overview County Playbook: NC Medicaid Managed Care Standard Plans Launched July 2021 The North Carolina Department of Health and Human Services (NCDHHS) transitioned most Medicaid beneficiaries to Standard Plans on July 1, 2021. Go to ncmedicaidplans.gov. Use the “chat” tool on the website. Or call us at 1-833-870-5500 (TTY: 711 or RelayNC.com), 7 a.m. to 5 p.m., Monday through Saturday. The call …Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health plan Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com) Hours of operation: We are open from 7 a.m. to 5 p.m., Monday through Saturday. Or use the chat tool to chat with us online. For answers to common questions, go to Get answers . ncmedicaidplans.gov to learn more 2. Direct them to ncmedicaidplans.gov to chat with an Enrollment Specialist 3. Direct them to download and use the NC Medicaid Managed Care mobile app 4. Tell them to call 1 -833-870-5500 to speak with an Enrollment Specialist. The call is free. 5. Individuals with hearing impairments may Learn more about Medicaid Managed Care in North Carolina. You can enroll online, over the phone, by mail or by using the mobile app. Online: Go to www.ncmedicaidplans.gov to enroll online. Phone: Call 1-833-870-5500 (TTY 1-833-870-5588), 7 a.m. to 5 p.m., Monday through Saturday. Mobile app: Get the free mobile app by searching for NC Medicaid ...The North Carolina Department of Health and Human Services manages the delivery of health and human related services for all North Carolinians, especially our most vulnerable people – children, elderly, disabled and low-income families. The Department works closely with health care professionals, community leaders, advocacy groups, local ... NC Medicaid is committed to effectively managing patients medical, social and behavioral conditions through a team-based, person-centered approach called Care Management. All Medicaid enrollees will have access to appropriate care management and coordination support across multiple settings of care, including a strong basis in primary care and ... To receive free interpreter services, call 866-719-0141 or ask at the DSS local office. After the recorded message, you will reach an operator who can provide you with an interpreter. If you have a disability and need communication assistance, call 866-719-0141 or TTY: 711. View or print a pdf of applications in other languages. Learn how to apply for NC Medicaid online, by phone, mail, or in person. Find out how to choose a health plan and a primary care provider after you are approved.We can help. Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com) Hours of …Your health care options or changing your health plan: visit ncmedicaidplans.gov, use the NC Medicaid Managed Care mobile app, or call 1-833-870-5500 (TTY: 711 or RelayNC.com) If you need help with resources or help you understand your rights and responsibilities: Call the NC Medicaid Ombudsman at 1-877-201-3750.Quality Measurement Technical Specifications. This document provides an overview of the Department’s plans for promoting high-quality care through NC Medicaid Managed Care based on the aims, goals and objectives outlined in the Department's Quality Strategy. It includes a list of the quality measures intended for monitoring beneficiary access ...To learn more about enrolling for services as part of the Alliance Health Plan, contact Member and Recipient Services at 800-510-9132 (Relay 711). NC Medicaid Direct is North Carolina’s health care program for Medicaid beneficiaries who are not enrolled in …State Government websites value user privacy. To learn more, view our full privacy policy. Secure websites use HTTPS certificates. A lock icon or https:// means you’ve safely connected to the official website. Utility Menu. NCDHHS COVID-19; NC.GOV; AGENCIES; JOBS; Main menu. Assistance.Change text size. Login to Enroll. You can make the text size larger or zoom in on the page. Learn how to change your text size and zoom in on the page at these links: Chrome. Edge. Firefox.Apr 17, 2024 · Health Plan Quick Reference Guides - Standard Plans: Standard Plan Launch - Day One Provider Quick Reference Guide - updated Feb. 28, 2022. AmeriHealth Caritas North Carolina • Apply online at epass.nc.gov or at healthcare.gov • Visit or call your local Department of Social Services (DSS). Find an office near you at ncdhhs.gov/localDSS • Mail, email, fax or drop off a paper application (English l Spanish) to your local DSS More information on how to apply through . epass.nc.govNC Medicaid State Plans and Amendments List (MCAC 25Mar2022).pdf. NC Medicaid State Plans and Amendments List. PDF • 73.81 KB - March 24, 2022. NC Medicaid State Plans and Amendments List. First Published. March 24, 2022. Last Updated. March 24, 2022.NCDHHS released the revised Children and Families Specialty Plan Policy Paper on Jan. 16, 2024.. The original North Carolina's Specialized Foster Care Plan was released in February 2021, requesting input from those who support these populations and other interested stakeholders. After reviewing recommendations, NCDHHS offers …The Department of Health and Human Services manages the delivery of health and human-related services for all North Carolinians, especially our most vulnerable citizens - children, elderly, disabled and low-income families. The Department works closely with health care professionals, community leaders and advocacy groups; local, state and ...www.medicaid.ncdhhs.gov • NCDHHS is an equal opportunity employer and provider. MAY 2019 NC Medicaid 2019 Provider Playbook . Fact Sheet Medicaid Transformation: Overview . What is Medicaid Transformation? Medicaid Transformation is changing the way most people receive Medicaid services. In 2015, the NCApr 13, 2024 · Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health plan Learn how to apply for NC Medicaid online, by phone, mail, or in person. Find out how to choose a health plan and a primary care provider after you are approved.No. NC Medicaid eligibility rules and processes are not changing. If you have questions about your eligibility, contact your local Department of Social Services (DSS) office. Find contact information at ncdhhs.gov/localdss. Cómo utilizar NC Medicaid Managed Care. NC Medicaid is committed to providing our county partners with resources to help Medicaid beneficiaries smoothly transition to managed care. This webpage is your "County Playbook" a place where general and detailed information is stored to help you support North Carolina's transformation to NC Medicaid ... Jul 26, 2021 · An additional unique feature of Behavioral Health I/DD Tailored Plans is the combination of Medicaid and state funding to support enrolled populations. The contract award covers counties in each catchment area as of July 26, 2021, as well as realignments approved by Secretary Cohen effective Sept. 1, 2021. Given additional county requests for ... A list of DSS locations can be found here: ncdhhs.gov/localdss. • About your health care choices or services provided by NC Medicaid Managed Care: Go to ncmedicaidplans.gov (chat feature available), use the NC Medicaid Managed Care mobile app or call toll free at 1-833-870-5500 (TTY: 711 or RelayNC.com).Questions: [email protected] . Executive Team Deputy Secretary, NC Medicaid . Jay Ludlam Phone: 919-527-7000 Fax: 919-832-0225. Deputy Medicaid Director. Melanie Bush Phone: 919-527-7000 Fax: 919-832-0225. Chief Operating Officer. Sarah Gregosky Phone: 919-527-7000 Fax: 919-832-0225. Chief Medical OfficerCommunity-Based Doula Programs (up to $1,200 value) Community baby showers with gifts, resources, and education. Up tp $100 in rewards for baby products. Electric breast pump. Phone Program. Smartphone with free monthly unlimited data, minutes, and texts. Youth. $75 Youth sports program at your YMCA. Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com) Hours of operation: We are open from 7 a.m. to 5 p.m., Monday through Saturday. Or use the chat tool to chat with us online. For answers to common questions, go to Get answers . The North Carolina Department of Health and Human Services today announced the state’s five Medicaid prepaid health plans have joined NCCARE360 — the nation’s first statewide coordinated care network connecting individuals to local services and resources.. Health plans AmeriHealth Caritas North Carolina Inc., Carolina Complete …Mar 21, 2024 · • Website*: ncmedicaidplans.gov/enroll • Mobile App*: NC Medicaid Managed Care on Google Play (Android) or the App Store (iPhone) *Tailored Plan-enrolled members cannot enroll in a Standard Plan through the website or mobile app. Certain behavioral health, I/DD or TBI services are only offered by Tailored Plans. The Enrollment Oct 24, 2022 · Prepaid Health Plans in NC Medicaid Managed Care. PHPs-in-Medicaid-Managed-Care-PolicyPaper_revFINAL_20180516.pdf. PDF • 584.49 KB - October 24, 2022. First Published. October 24, 2022. Your health care options or changing your health plan: visit ncmedicaidplans.gov, use the NC Medicaid Managed Care mobile app, or call 1-833-870-5500 (TTY: 711 or RelayNC.com) If you need help with resources or help you understand your rights and responsibilities: Call the NC Medicaid Ombudsman at 1-877-201-3750. NC Medicaid is a health insurance program for eligible North Carolina residents. Learn about the new Tailored Plans that will launch on July 1, 2024, and how to apply for NC Medicaid online or in person. A volunteer Medicaid Ambassador can walk you through the online Medicaid application (ePASS or HealthCare.gov) and answer questions you may have about the application. They cannot complete an application on your behalf. Find a Medicaid Ambassador near you. How to Use NC Medicaid Managed Care .Contact. Mailing Address. 2501 Mail Service Center. Raleigh, NC 27699-2101. Telephone. NC Medicaid Contact Center 1-888-245-0179. Local Department of Social Services Directory. The Division of Medical Assistance is to use the resources and partnerships of Medicaid to improve health care for all North Carolinians.WHAT MAKES TCM DIFFERENT? TCM is similar to the current care management provided by the Tailored Plans. Beneficiaries should expect: • More intensive and streamlined care management through one Tailored Care managerJul 12, 2022 · NCMT-Fact Sheet-How to Find Health Plan Enrollment in NC FAST.pdf. Fact Sheet - Managed Care Status and Health Plan Information in NC FAST - July 2022. PDF • 295.61 KB - July 12, 2022. Fact Sheet - Managed Care Status and Health Plan Information in NC FAST - July 2022. First Published. July 12, 2022. Last Updated. July 12, 2022. WHAT MAKES TCM DIFFERENT? TCM is similar to the current care management provided by the Tailored Plans. Beneficiaries should expect: • More intensive and streamlined care management through one Tailored Care managerMembers in Tailored Care Management will have one Care Manager responsible for coordinating all services and supports (medical, behavioral, I/DD and TBI services and supports, pharmacy, social supports). Individuals who begin Tailored Care Management on Dec. 1, 2022, will stay in Tailored Care Management on April 1, 2023 - …Learn more about Medicaid Managed Care in North Carolina. You can enroll online, over the phone, by mail or by using the mobile app. Online: Go to www.ncmedicaidplans.gov to enroll online. Phone: Call 1-833-870-5500 (TTY 1-833-870-5588), 7 a.m. to 5 p.m., Monday through Saturday. Mobile app: Get the free mobile app by searching for NC Medicaid ...Some of the services covered by Medicaid include: Expansion will boost the state’s coffers with a “signing bonus” of approximately $1.6 billion from the federal government. Lawmakers hope to spend a large chunk of this one-time incentive, which will be paid out over two years, on improving access to mental health services. Expansion …Thank you for being a member of our family! We know you have lots of choices for healthcare coverage. We appreciate the trust you place in us to help you get the care you need to stay healthy. Let's get started by going over some important details about your plan.Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planLearn more about Medicaid Managed Care in North Carolina. You can enroll online, over the phone, by mail or by using the mobile app. Online: Go to www.ncmedicaidplans.gov to enroll online. Phone: Call 1-833-870-5500 (TTY 1-833-870-5588), 7 a.m. to 5 p.m., Monday through Saturday. Mobile app: Get the free mobile app by searching for NC Medicaid ...Podemos ayudar. Llámenos si tiene preguntas sobre NC Medicaid Managed Care; la llamada es gratuita. Teléfono: 1-833-870-5500 (número de TTY: 711 o RelayNC.com). Horario de atención: Estamos abiertos de lunes a sábado de 7 a.m. a 5 p.m. También puede usar la herramienta de chat para comunicarse con nosotros por Internet.Medicaid Direct behavioral health capitation rates for the LME/MCOs, effective Dec. 1, 2022, included funding to support a 31.6% rate increase for ICF ILOSs and 1915 (i) Individual and Transitional Support. As part of North Carolina House Bill 259, the General Assembly defunded this Group Homes Stabilization and Transition budget item.An additional unique feature of Behavioral Health I/DD Tailored Plans is the combination of Medicaid and state funding to support enrolled populations. The contract award covers counties in each catchment area as of July 26, 2021, as well as realignments approved by Secretary Cohen effective Sept. 1, 2021. Given additional county requests … Podemos ayudar. Llámenos si tiene preguntas sobre NC Medicaid Managed Care; la llamada es gratuita. Teléfono: 1-833-870-5500 (número de TTY: 711 o RelayNC.com ). Horario de atención: de lunes a viernes de 7 a.m. a 7 p.m. y los sábados de 7 a.m. de 5 p.m. Beneficiaries can enroll online, by calling the NC Medicaid Managed Care Call Center at 833-870-5500 (TTY: 833-870-5588) or through the free NC Medicaid …Members in Tailored Care Management will have one Care Manager responsible for coordinating all services and supports (medical, behavioral, I/DD and TBI services and supports, pharmacy, social supports). Individuals who begin Tailored Care Management on Dec. 1, 2022, will stay in Tailored Care Management on April 1, 2023 - …There are 4 ways to apply: Online: Apply online at ePass.; Phone: Call your county’s Department of Social Services (DSS).Find your local agency online or by calling the NC Medicaid Contact Center at 888-245-0179.; Mail, email, fax or drop off: Fill out a paper application and send it to or drop it off at your local DSS agency.Get a copy of the paper …03/27/2024. Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other …Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com) Hours of operation: We are open from 7 a.m. to 5 p.m., Monday through Saturday. Or use the chat tool to chat with us online. For answers to common questions, go to Get answers .NC Medicaid provides access to physical and behavioral health care and services to improve the health and well-being of over 2.9 million North Carolinians. NC Medicaid supports the health and wellbeing of more than 2.9 million North Carolinians, nearly one in four people across our state. At its core, the NC Medicaid provides critical health ...Jul 20, 2021 · Prepaid Health Plans (PHPs) began providing non-emergency medical transportation (NEMT) and non-emergency ambulance transportation (NEAT) services for PHP members on July 1, 2021. Login to Enroll. Key Not Found For: pageNotFound_instructions. Key Not Found For: pageNotFound_body.Contact. Mailing Address. 2501 Mail Service Center. Raleigh, NC 27699-2101. Telephone. NC Medicaid Contact Center 1-888-245-0179. Local Department of Social Services Directory. The Division of Medical Assistance is to use the resources and partnerships of Medicaid to improve health care for all North Carolinians.Jun 7, 2021 · Transition of Care Policy. Consistent with federal requirements and NC Medicaid’s vision to ensure continuity of care for members transitioning between prepaid health plans (PHPs) or service delivery systems, NC Medicaid has released the NCDHHS Transition of Care Policy. The draft policy was released for public comment in February 2020 and ... [email protected] . Related Topics: Bulletins. Medicaid Direct. Medicaid Managed Care. Facilities. Division of Health Benefits. Contact …February 14, 2024. PRESS RELEASE — As of Feb. 1, 2024, 346,408 newly eligible North Carolinians are enrolled in Medicaid and now have access to comprehensive health care, according to the North Carolina Department of Health and Human Services’ Medicaid Expansion Enrollment Dashboard. NCDHHS released an updated the dashboard today, … Cómo utilizar NC Medicaid Managed Care. NC Medicaid is committed to providing our county partners with resources to help Medicaid beneficiaries smoothly transition to managed care. This webpage is your "County Playbook" a place where general and detailed information is stored to help you support North Carolina's transformation to NC Medicaid ... You can use the NC Medicaid Managed Care mobile app to: • Find and view primary care providers (PCPs) and health plans. • Choose a PCP. • Enroll (join a health plan) • Find driving directions to nearby providers, hospitals, specialists and more. • Get information in Spanish. The app works on your phone or tablet.Welcome to ePASS. - ePASS is a way to apply for Benefits and services in North Carolina. - New applicants and existing beneficiaries can create an account. - An enhanced …Questions: [email protected] . Executive Team Deputy Secretary, NC Medicaid . Jay Ludlam Phone: 919-527-7000 Fax: 919-832-0225. Deputy Medicaid Director. Melanie Bush Phone: 919-527-7000 Fax: 919-832-0225. Chief Operating Officer. Sarah Gregosky Phone: 919-527-7000 Fax: 919-832-0225. Chief Medical OfficerLearn how to apply for NC Medicaid online, by phone, mail, or in person. Find out how to choose a health plan and a primary care provider after you are approved.Online: Go to www.ncmedicaidplans.gov to enroll online. Phone: Call 1-833-870-5500 (TTY 1-833-870-5588), 7 a.m. to 5 p.m., Monday through Saturday. Mobile app: Get the …Nov 15, 2021 · www.medicaid.ncdhhs.gov • NCDHHS is an equal opportunity employer and provider. NOVEMBER 2021 Fact Sheet Standard Plan Overview County Playbook: NC Medicaid Managed Care Standard Plans Launched July 2021 The North Carolina Department of Health and Human Services (NCDHHS) transitioned most Medicaid beneficiaries to Standard Plans on July 1, 2021. [email protected] . Related Topics: Bulletins. Medicaid Direct. Medicaid Managed Care. Facilities. Division of Health Benefits. Contact …February 14, 2024. PRESS RELEASE — As of Feb. 1, 2024, 346,408 newly eligible North Carolinians are enrolled in Medicaid and now have access to comprehensive health care, according to the North Carolina Department of Health and Human Services’ Medicaid Expansion Enrollment Dashboard. NCDHHS released an updated the dashboard today, … This webpage is your "Provider Playbook," a place where you can access the latest information, tools and other resources to help you and your patients smoothly transition to NC Medicaid Managed Care. Visit the Provider Playbook often as resources will be added as they become available. This law directed the Department of Health and Human Services to create a "Medicaid Reform" plan that will help doctors and other health care professionals focus even more on quality care and making patients healthier, while controlling costs to taxpayers. Although the official public comment period ended April 18, the Department …The North Carolina Department of Health and Human Services today announced the launch of NC Medicaid's managed care enrollment website, …Medicaid is a health insurance program for low-income individuals and families who cannot afford health care costs. NC Medicaid may help pay for certain medical expenses …Update your address and other information for Medicaid with an enhanced ePASS account – without having to call or visit your local Department of Social Services (DSS). Sign up today at epass.nc.gov. You can also visit or call your local DSS to check your information or report changes. To find your local DSS, go to ncdhhs.gov/localdss
An additional unique feature of Behavioral Health I/DD Tailored Plans is the combination of Medicaid and state funding to support enrolled populations. The contract award covers counties in each catchment area as of July 26, 2021, as well as realignments approved by Secretary Cohen effective Sept. 1, 2021. Given additional county requests …. Idaho on a map
Key Not Found For: pageNotFound_instructions. Key Not Found For: pageNotFound_body.Login to Enroll. Key Not Found For: pageNotFound_instructions. Key Not Found For: pageNotFound_body.The “Medicaid Transformation” plan will move most of NC Medicaid’s services for adults and children into a managed care model, such that: Beneficiaries will select or be assigned to a Prepaid Health Plan which will offer a “Standard Plan” through which beneficiaries will access health care services from the company’s network of ...Humana has a proud history in the healthcare industry. We began in 1961 as a nursing home company called Extendicare and became known as Humana in 1974. Since the 1980s, Humana has been centered on healthcare. Helping our members on their health journey is our main focus. Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health plan Learn how to apply for NC Medicaid online, by phone, mail, or in person. Find out how to choose a health plan and a primary care provider after you are approved.We would like to show you a description here but the site won’t allow us.Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planJun 29, 2021 · Check NCTracks for the Beneficiary’s enrollment (Standard Plan or NC Medicaid Direct) and health plan. NCTracks Call Center: 800-688-6696. Call the health plan for coverage, benefits and payment questions. AmeriHealth Caritas: 888-738-0004. Carolina Complete: 833-522-3876. Jul 12, 2022 · NCMT-Fact Sheet-How to Find Health Plan Enrollment in NC FAST.pdf. Fact Sheet - Managed Care Status and Health Plan Information in NC FAST - July 2022. PDF • 295.61 KB - July 12, 2022. Fact Sheet - Managed Care Status and Health Plan Information in NC FAST - July 2022. First Published. July 12, 2022. Last Updated. July 12, 2022. Update your address and other information for Medicaid with an enhanced ePASS account – without having to call or visit your local Department of Social Services (DSS). Sign up today at epass.nc.gov. You can also visit or call your local DSS to check your information or report changes. To find your local DSS, go to ncdhhs.gov/localdssVaya a ncmedicaidplans.gov/es (herramienta de chat disponible ) • Use la aplicación móvil de NC Medicaid Managed Care • Llame gratis al 1-833-870-5500 (número de TTY: 711 o RelayNC.com) 1 . QUÉ NECESITA HACER SI . 2 3. Solo quiere cambiar su proveedor personal (PCP) o administracion de cuidadosJun 30, 2021 · Raleigh. Jun 30, 2021. Starting July 1, nearly 1.6 million Medicaid beneficiaries in North Carolina will begin receiving the same Medicaid services in a new way through NC Medicaid Managed Care health plans. Most beneficiaries will continue to get care from the same doctors they see today but will now be a member of a health plan. NCTracks Login. The NCTracks Web Portal contains information that is private and confidential. Only users of legal age or with parental consent authorized by the North Carolina Medicaid Management Information Systems (NC MMIS) may utilize or access NCTracks Web Portal for approved purposes. Any unauthorized use, inappropriate use, …Go to ncmedicaidplans.gov. Use the “chat” tool on the website. Or call us at 1-833-870-5500 (TTY: 711 or RelayNC.com), 7 a.m. to 5 p.m., Monday through Saturday. The call …03/27/2024. Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other …Questions: [email protected] . Executive Team Deputy Secretary, NC Medicaid . Jay Ludlam Phone: 919-527-7000 Fax: 919-832-0225. Deputy Medicaid Director. Melanie Bush Phone: 919-527-7000 Fax: 919-832-0225. Chief Operating Officer. Sarah Gregosky Phone: 919-527-7000 Fax: 919-832-0225. Chief Medical OfficerFind and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for …Jun 7, 2021 · Transition of Care Policy. Consistent with federal requirements and NC Medicaid’s vision to ensure continuity of care for members transitioning between prepaid health plans (PHPs) or service delivery systems, NC Medicaid has released the NCDHHS Transition of Care Policy. The draft policy was released for public comment in February 2020 and ... .